The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Breakfast!
“The breakfast buffet was a delightful experience each morning, featuring a wide variety of fresh and tasty options that kept us energized for the day.” view full review
Immaculate Rooms!
“Our room was impeccably clean and tidy, which made our stay feel welcoming and comfortable from the moment we arrived.” view full review
Exceptional Accessibility!
“The disabled facility bathroom was impressively designed, offering ample space and all necessary amenities that made our experience seamless and enjoyable.” view full review
Charming Decor!
“The hotel's decoration was tastefully done, creating a relaxing and inviting atmosphere that enhanced our overall enjoyment of the stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
Concierge desk
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Services
Housekeeping
Laundry
Dry cleaning
Welcome drink
Dining
Restaurant
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Outdoor swimming pool
Sun loungers
Room features
Air conditioning
Tea and coffee facilities
Ironing facilities
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Location
23 Merchant Road,
Singapore,
Singapore,
058268,
Map view
street view
23 Merchant Road,
Singapore,
Singapore,
058268,
City landmarks
Garden
Gardens by the Bay
2.3
km
10 Bayfront Ave
Marina Bay Sands Singapore
2.6
km
Shopping Area
Clarke Quay
620 m
30 Raffles Avenue
Singapore Flyer
2.1
km
1 Kadayanallur St
Hawker centers
1.3
km
Mall
Chinatown
940 m
Mall
Suntec City
1.7
km
Gallery
National Museum of Singapore
1.2
km
Pagoda
Buddha Tooth Relic Temple and Museum
1.1
km
Museum
National Gallery Singapore
1.6
km
Art object
Merlion
1.6
km
Amusement Park
Universal Studios Singapore
4.4
km
Casino
Marina Bay Sands Skypark
2.8
km
Mall
Esplanade
1.9
km
1 Fullerton Road One Fullerton Merlion Park
Merlion Park
1.4
km
Botanical Garden
Cloud Forest
2.4
km
Museum
Asian Civilisations Museum
1.2
km
Museum
Chinatown Heritage Centre
860 m
Park
Fort Canning Park
1.4
km
Museum
ArtScience Museum
2.7
km
Pagoda
Sri Mariamman Temple
1.1
km
Botanical Garden
Singapore Botanic Gardens
4.3
km
Mosque
Masjid Sultan
2.3
km
Boon Tat St Lau Pa Sat
Telok Ayer Market
1.4
km
Museum
Peranakan Museum
1.2
km
158 Telok Ayer Street Chinatown
Thian Hock Keng Temple
1.3
km
Gallery
Singapore City Gallery
1.4
km
Church
St Andrew's Cathedral
1.4
km
Mall
Funan Digitalife Mall
940 m
Museum
Singapore Philatelic Museum
1.0
km
Nearby
3E River Valley Rd
Gーmax
380 m
Restaurants
Royal Pavilion
390 m
23 Merchant Road Level 1 Park Regis Singapore Park Regis Singapore
Annalakshmi
160 m
20 Havelock Road Central Square #01-04 Central Square
30 Merchant Road Riverside Point Floor 02 Unit 31 30
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
7.2/10
Very good
Rooms
7.5
Location
8.8
Service
8.3
Dining
5.6
Guest reviews
7.2/10
based on 11 reviews
8.4
8.4/10 based on 3367 reviews
Michael
United Kingdom,
April
2024
7.0/10
The hotel had a convenient location with easy access to public transport and popular attractions. The rooms were a bit small and crowded, which was below my expectations. The service was mixed with some amazing experiences but also instances of rushed and slightly rude interactions. The dining options were good but overpriced. However, the facilities offered were satisfactory.
Rooms
6.0
My room was rather small and crowded, awaiting for us was below expectations.
Service
7.0
The service had its ups and downs, with some staff members being amazing while others seemed rushed and a little rude at times.
Location
8.0
The hotel is a great asset due to its central location, near Clarke Quay, Chinatown, and metro stations.
Dining
7.0
The dining experience was good with a variety of food choices, although it was considered overpriced.
Facilities
7.0
The hotel offered satisfactory facilities during my stay.
Karen
United States,
April
2024
7.6/10
I absolutely loved my stay at this hotel! The rooms were a bit small but it was so convenient having direct access to the pool. They were immaculately clean with a well-laid-out design and a lovely balcony. The staff was incredibly friendly and courteous, making the whole experience even more enjoyable. The only downside was the glass cubicle in the room, lacking a bit of privacy.
Rooms
8.0
The rooms were well laid out with a balcony and immaculately clean. Having direct pool access was so convenient!
Service
9.0
The service was top-notch. The staff were very friendly and professional, always ready to assist and provide the information we needed without hesitation.
Location
9.0
The hotel is surrounded by good restaurants and a hawker center, making it perfect for exploring the area. The proximity to Chinatown and Clarke Quay was fantastic, offering great views from the pool.
Dining
5.0
The dining experience was average at best. There wasn't much variety and the last day we even had issues with water in the room, which was disappointing.
Facilities
7.0
The hotel had great facilities, but the dining options could have been improved to enhance the overall experience.
Lynn
United States,
January
2024
8.0/10
I had a pleasant stay at the hotel. The rooms, though small, were well-appointed, modern, comfortable, and clean. The service was excellent, with accommodating staff across various departments. The location was superb, near a variety of dining options and attractions. The dining experience was mediocre, and the facilities were satisfactory.
Rooms
8.0
The rooms may be tiny, but they are modern, comfortable, and clean.
Service
9.0
I found the staff incredibly helpful and accommodating during my stay.
Location
10.0
The hotel's location is amazing, conveniently close to restaurants and attractions.
Dining
6.0
The dining options were average, and I would recommend exploring other nearby cafes.
Facilities
7.0
The hotel offers standard facilities to meet basic needs.
Shaun
United Kingdom,
December
2023
7.8/10
After attending meetings on the way home from a busy Europe trip, I found the hotel rooms to be small especially with a rollaway bed. Despite the forgetting of essentials and the open bathroom, the rooms were very clean and nicely decorated, albeit compact. The service at the Reception/reservations desk was great with many choices available, either western or Asian, and they took control of my entry and other enquiries including keeping the bulk of our luggage. The location was ideal for visiting the landmarks of Singapore and just a walking distance to my meeting point, perfect for travelers wanting to explore Chinatown, Little India, Marina Bay, and enjoy the bustle of Clarke Quay in the evening. However, the dining experience was below expectations and not worth the cost; I found it better to have breakfast elsewhere. Despite this, the hotel's facilities were well-maintained, providing a comfortable stay.
Rooms
8.0
The rooms were very clean and nicely decorated, albeit compact.
Service
9.0
The service at the Reception/reservations desk was great with many choices available, either western or Asian, and they took control of my entry and other enquiries including keeping the bulk of our luggage.
Location
9.0
The location was ideal for visiting the landmarks of Singapore and just a walking distance to my meeting point.
Dining
5.0
The dining experience below expectations and not worth the cost; I found it better to have breakfast elsewhere.
Facilities
8.0
The facilities were well-maintained.
Daisy
United Kingdom,
November
2023
7.2/10
The hotel is centrally located, making it convenient to explore both Clarke Quay and Chinatown. The rooms are modern, clean, and well-maintained, but the standard room might feel a bit cramped for two people. The service staff is helpful, despite occasional issues like a strange smell. The dining options are varied but may not be the best value for money. The location is ideal for entertainment and easy access to major attractions.
Rooms
8.0
The rooms are modern, clean, and well taken care of. However, the standard room may feel a bit cramped for two people, especially with the open bathroom and joined toilet.
Service
7.0
The service staff is nice and extremely helpful, although there was a strange smell at times. Dry cleaning, housekeeping, and laundry service were available, and a welcome drink was offered upon arrival.
Location
9.0
The hotel is conveniently located directly opposite the entrance to Clarke Quay, offering easy access to bars, restaurants, and a short walk to Chinatown. However, there may be better options nearby.
Dining
5.0
The dining experience is average and may not be worth the cost, with better breakfast options available outside the hotel at a lower price.
Facilities
7.0
The hotel provides adequate facilities, including up-to-date equipment.
Frank
United Kingdom,
October
2023
7.6/10
The hotel's location is excellent, right next to the Clarke Quay train station and the lively night scene, yet not directly facing the water, ensuring a peaceful stay. The rooms were nice and clean, though a bit smaller than anticipated, and unfortunately, one day, the room wasn't serviced. The service was top-notch, with extremely kind and accommodating staff. The dining options left something to be desired, with limited healthy choices and inconsistent water supply. However, the facilities were generally good, offering comfortable amenities.
Rooms
8.0
The rooms were nice and clean, though a bit smaller than expected, and one day they were not serviced.
Service
9.0
The staff was very kind and helpful, providing professional and friendly service.
Location
9.0
The hotel's location is excellent, right next to the Clarke Quay train station and the vibrant nightlife, avoiding excessive nightclub noise while still being close to the action.
Dining
5.0
The dining experience was average, with limited healthy options and inconsistent water supply in the room.
Facilities
7.0
The facilities were decent, offering basic amenities for a comfortable stay.
William
United Kingdom,
October
2023
8.4/10
The hotel provides spacious rooms and excellent service, though the dining options may not be ideal. Its exceptional location offers easy access to major attractions in Singapore and the surroundings. The amenities and facilities meet expectations.
Rooms
8.0
The rooms were remarkably spacious for Singapore.
Service
9.0
The staff were great, so friendly and helpful from check-in to sorting out my late checkout at 5 pm.
Location
10.0
The location is exceptional, very accessible to any central area of Singapore such as Chinatown, Dhoby Ghaut, Orchard, and Bugis within less than 15 mins.
Dining
7.0
The breakfast was okay, though it could have a few more options. As a vegetarian, I struggled a bit, but that's common in Singapore.
Facilities
8.0
The hotel offers dry cleaning, housekeeping, laundry services, and a welcome drink.
Kevin
United Kingdom,
September
2023
6.4/10
The hotel is in a good location near Clarke Quay with easy access to bars and restaurants. The rooms, though smaller than expected, are well-designed for functionality. The service was generally helpful, but instances of rudeness were noted. The dining experience was average, lacking in some areas. Overall, a convenient stay with some drawbacks.
Rooms
7.0
The room, while small, was well-designed for functionality.
Service
6.0
The service was generally helpful, but isolated incidents of rudeness were observed.
Location
8.0
The hotel's proximity to Clarke Quay and transport options offers convenience for exploring.
Dining
5.0
The dining experience was average, with some areas needing improvement.
Facilities
6.0
Basic facilities were provided, but nothing exceptional was noted.
Aaron
United States,
September
2023
7.4/10
Staying at this hotel was a good experience overall. The rooms were modern with a slightly inconvenient toilet setup, but they were clean, nice, and had a lovely view of the adjoining mosque. The service was efficient and the staff were very nice and helpful. The location was ideal for exploring various parts of the city, though there were some minor issues with housekeeping and waiting for taxis. The dining options were decent, but could use more variety. Facilities were good, but nothing exceptional.
Rooms
8.0
The rooms were clear, nice, and had a super comfy bed with gorgeous linen. The setup with the toilet in the room was slightly inconvenient for two people, but the view of the adjoining mosque was preferable.
Service
9.0
The waiting staff were nice and helpful, and the service overall was efficient and attentive.
Location
7.0
The hotel's location was great, very close to the train station and various popular areas like China town, Boat Quay, and Clarke Quay. Perfect for exploring the city, but there were some minor issues with tardiness in housekeeping and reception, as well as waiting for taxis.
Dining
6.0
The dining options were decent, but could be improved with more variety for a better gastronomic experience.
Facilities
7.0
The hotel's facilities were satisfactory with nothing exceptional to highlight.
Jimmy
United Kingdom,
August
2023
7.6/10
The hotel room surprised me with how they managed to fit a wardrobe, shower, and vanity in a tiny corner, but it wasn't that clean overall. However, it was spacious, bright, and had all the essentials I needed.
Rooms
8.0
The room was clean, bright, and spacious, with all the necessary amenities.
Service
9.0
The service was fantastic, very professional yet personable. They even accommodated my late check-out.
Location
9.0
The location was superb, providing easy access to major attractions in Singapore and being near Clarke Quay and the subway.
Dining
5.0
The dining experience was a bit disappointing with cold food and no fresh pastries, and it was also quite pricey.
Facilities
7.0
Samuel
United Kingdom,
April
2023
7.0/10
Although the room was not spacious enough to accommodate our luggage comfortably, the hotel did cater specifically to certain dietary preferences which affected the breakfast options negatively. The service staff, including Audrey, Vyon, Samuel, Alulya, Dana, and Kamal, were efficient and welcoming, making our stay enjoyable. The location was convenient, within walking distance to Clark Quay and Chinatown, providing easy access to various attractions. The dining experience was average but not exceptional. Overall, our stay was mixed due to room size issues and limited breakfast choices.
Rooms
5.0
The room size was not spacious and had limitations with luggage, impacting comfort.
Service
8.0
The service staff, especially Audrey, Vyon, Samuel, Alulya, Dana, and Kamal, were efficient and welcoming, making our stay enjoyable.
Location
9.0
The hotel's location was convenient, within walking distance to Clark Quay and Chinatown, providing easy access to attractions.
Dining
6.0
The dining experience was average without any standout features.